Careers

Duties include, but not limited to

• Ensure customer’s needs are met i.e., answering queries, quoting, taking orders, accepting payment, dispatch, after sales satisfaction & requesting feedback
• Marketing (adverts online); Cold calling & repping for new customers
• Meet and exceed all individual and team performance targets
• Maintain & grow product knowledge and gather information on local market
• Compliance of policies, procedures, regulations, quality standards & management direction.
• Communicate with supervisor regarding customer concerns and employee matters
• Fulfill support functions to keep store operational by assisting supervisor & colleagues with stock control (inc. receive & dispatch), maintenance of company assets, store upkeep and general administration, if/when required
• Liaise with other branches/head office to fulfill business, communication & national coverage requirements & obligations
• Driving - deliveries and errands if required

 Minimum Requirements

• At least 1 of: Experience in motor parts/knowledge of motor parts; Experience in sales
• Drivers license with experience and no outstanding fines
  

The following is advantageous

• Bilingual
• Tertiary education

Duties include, but not limited to

• Ensure correct items are delivered as arranged and according to schedule and in excellent condition (including loading & unloading)
• Errands completed as required
• Maintains a safe driving & working environment, ensure vehicles are clean & maintained
• Meet and exceed all performance targets
• Maintain & grow product knowledge and gather information on local market
• Maintain good interaction/relationship with customers & get feedback
• Compliance of policies, procedures, regulations, quality standards & management direction including all fleet, safety & vehicle policies such as maintenance and cleanliness
• Communicate with supervisor regarding customer concerns and employee matters
• Fulfill support functions to keep store operational by assisting supervisor & colleagues with stock control (inc. receive & dispatch), maintenance of company assets, store upkeep and general administration, if/when required
• Provide support and assist supervisor and colleagues in keeping the store operational
• Answer customer enquiries by phone, electronically or in person, provide aftersales & customer service, if required

 Minimum Requirements

• Matric/equivalent with maths/maths lit at least 50%
• Drivers license, no outstanding fines, Minimum 2 years driving experience employed as a driver

 The following is advantageous

• Experience in the motor parts industry / basic knowledge of engines / experience in sales
• Bilingual
• Tertiary education

Duties include, but not limited to

• Ensure retails store is operational to it’s full capacity - Understand, manage, organise, control and oversee daily function of a retail store including admin; stock, asset & vehicle management; budget adherence and costs initiatives
• Ensure the compliance with safety, health and security laws & regulations, quality standards are maintained & operating procedures followed
• Identify operational deficiencies and implement improvement
• Maintain & increase internal & external market knowledge, including products & competitors and ensure staff keep to the same standard
• Ensure staff comply with company procedures & policies, provide guidance and oversight, assist with IR matters
• Manage and motivate a team of sales and support staff, ensure targets are met
• Maintain existing and build new customer relationship & ensure excellent aftersales & customer service, i.e., customers are attended to and receiving correct items, on time, and ensure staff are following through
• Marketing & promotion of the business, and branch, online &offline for growth
• Maintain communication with head office and ensure all reports are submitted

 Minimum Requirements

• Management experience
• Drivers license (no outstanding fines)
• Knowledge of motor parts

The following is advantageous

• Experience Bilingual
• Tertiary education